Customer Service Representative (Call Center) - Evening and Night Shifts

Kalash Services - Jobs · Katmandou

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Onsite Junior 🇬🇧 English

Job description

About the role

Kalash Services Pvt. Ltd., a call center in Lalitpur, Nepal, offers customized BPO solutions and focuses on customer satisfaction through technology, trained staff and good infrastructure. It is hiring a part-time, evening and night, on-site Customer Service Representative for an Internet Service Provider (ISP) in Jawalakhel, Lalitpur.

Key responsibilities

Manage customer interactions and address inquiries
Resolve complaints and ensure customer satisfaction across phone, email and chat channels
Maintain records of customer interactions and provide accurate information
Contribute to a seamless customer experience

Required profile

Bachelor's degree running or completed in IT or a related field
Own vehicle
Freshers are highly encouraged to apply

Required skills

Excellent communication, interpersonal and technical skills
Ability to handle customer queries and provide effective solutions
Positive attitude, patience and empathy towards customers
Flexibility to work in any shifts

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Published 56 मिनेट अगाडि

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Kalash Services - Jobs

Katmandou

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