Front Desk & Content Creator

About the role

We are looking for a friendly and organized Front Desk & Content Creator to join our Kathmandu office. The successful candidate will be the first point of contact for visitors and callers, while also producing clear, engaging content for our digital channels. This full‑time position combines administrative support with creative communication to help students and families navigate education and visa processes.

Key responsibilities

• Greet visitors, answer phone calls and messages, and direct enquiries to the appropriate team members.
• Maintain and update appointment schedules and client records accurately.
• Handle basic administrative tasks such as filing, data entry, and document preparation.
• Create and publish simple content for social media, website updates, and informational brochures.
• Collaborate with colleagues to share updates, promote services, and ensure consistent messaging across all channels.

Required profile

• Strong verbal and written communication skills with a professional demeanor.
• Customer‑service mindset, patience and empathy when dealing with diverse clients.
• Attention to detail and reliability in following processes.
• Ability to work on‑site in Kathmandu within a small, fast‑paced team.

Required skills

• Proficiency with common office software (email, word processing, spreadsheets – e.g., Microsoft Office).
• Familiarity with social media platforms for content publishing.