Front Desk Officer

About the role

The Front Desk Officer will be the first point of contact for visitors, students and clients at Evolve IT Hub’s Lagankhel office. Working full‑time on‑site, you will ensure a welcoming atmosphere while supporting daily administrative operations.

Key responsibilities

• Greet and direct visitors, students and clients to the appropriate departments.
• Answer, route and log incoming telephone calls using the office telephone system.
• Maintain a clean, organized reception area and ensure office equipment (printers, fax, etc.) is functional.
• Schedule appointments, manage correspondence and handle basic record‑keeping.
• Provide accurate information about training programs, services and company policies.
• Assist internal teams with front‑office logistics and occasional administrative tasks.

Required profile

• Strong interpersonal and customer‑service skills.
• Experience in receptionist or front‑desk duties.
• Reliability, professional demeanor and ability to multitask.
• Basic literacy in written and spoken English.

Required skills

• Proficiency with telephone systems and office equipment (printers, fax).
• Basic computer literacy: email, word processing and spreadsheets.

What we offer

• Collaborative, technology‑focused work environment.
• Opportunities to interact with students and professionals in the IT training sector.
• Full‑time, on‑site position with regular working hours.