Project Coordinator – Business Operations

About the role

We are looking for a Project Coordinator to support our Business Operations across Nepal and Sri Lanka. Based at our head office in Kathmandu, you will act as the main liaison between the two locations, ensuring smooth project execution and continuous operational improvement.

Key responsibilities

• Serve as the primary coordination point between Nepal and Sri Lanka teams, facilitating effective communication and alignment.
• Coordinate with cross‑functional stakeholders to meet business objectives and project deliverables.
• Manage project timelines, monitor progress, identify risks, and ensure timely completion of milestones.
• Support technology implementation projects by gathering business requirements, coordinating User Acceptance Testing (UAT), and working with technical teams.
• Oversee billing, financial reconciliation, and payment follow‑ups in collaboration with the Finance team.
• Organise and facilitate onboarding, operational, and system training sessions.
• Collaborate with Operations, FTL, Contractual Logistics, and other internal teams to improve processes and enhance efficiency.
• Prepare project reports, dashboards, meeting minutes, and management updates.
• Identify opportunities for process improvement and propose practical solutions.

Required profile

• Bachelor’s degree in Business Administration, Management, Operations, Project Management or a related field (MBA preferred).
• Minimum 5 + years of experience in project coordination, operations, or stakeholder management.
• Strong organisational and analytical skills with a problem‑solving mindset.
• Experience managing multiple priorities across different teams.
• Understanding of financial coordination and reconciliation processes.
• Willingness to travel occasionally to Sri Lanka.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Microsoft PowerPoint.
• Proficiency in Microsoft Office suite.