Receptionist (Hospital)

About the role

Kalash Services Pvt. Ltd., a call centre in Lalitpur, Nepal, is hiring a Receptionist. The role creates a positive first impression by welcoming visitors, handling front-desk operations and providing administrative support, ensuring smooth communication within the organisation through call management, visitor coordination and day-to-day office assistance.

Key responsibilities

• Greet and welcome visitors, clients and guests professionally.
• Answer, screen and direct incoming phone calls.
• Keep the reception area clean, organised and presentable.
• Receive, sort and distribute mail, courier deliveries and packages.
• Schedule appointments and maintain meeting room bookings.
• Maintain visitor logs, issue visitor passes and give basic information to visitors.
• Assist with data entry, filing, photocopying and document preparation.
• Coordinate with internal departments, monitor office supplies and perform other administrative duties assigned by management.

Required profile

• Bachelor's degree completed or equivalent qualification.
• At least 1 year of experience as receptionist, front desk or admin.
• Excellent verbal and written communication, strong interpersonal and customer service skills.
• Good organisational and multitasking abilities, able to work independently and keep confidential information secure.
• Professional appearance and positive attitude.

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Preferred: strong telephone etiquette, time management, problem solving, basic office administration and record keeping.