Intern - Customer Service Representative

About the role

We are looking for an enthusiastic intern to join Foodmandu’s customer service team. You will support daily interactions with customers, help process orders and ensure smooth delivery operations while gaining hands‑on experience in a fast‑growing food‑delivery company.

Key responsibilities

• Answer phone calls and respond to customer inquiries about products and services.
• Assist in processing online and phone orders accurately.
• Coordinate with delivery staff to ensure timely order fulfillment.
• Identify customer needs and recommend appropriate solutions.
• Help resolve customer concerns and follow up as needed.
• Maintain a positive, professional attitude and contribute to team goals.
• Stay updated on company products, services, and policies.

Required profile

• Currently pursuing or recently completed a Bachelor’s degree, preferably in Business, Management or a related field.
• Strong communication and interpersonal abilities.
• Eagerness to learn and adapt in a fast‑paced environment.
• Attention to detail and basic computer proficiency.

Required skills

What we offer

• Paid internship for a duration of 3 months.
• Work schedule: 11 AM – 3 PM, six days a week.
• Opportunity to develop customer‑service and communication skills in a dynamic industry.