Front Desk Officer

About the role

We are looking for a well‑presented, friendly, and professional Front Desk Officer to serve as the first point of contact for clients, visitors, and partners at our consultancy. You will manage daily reception activities, respond to inquiries, and support various administrative tasks.

Key responsibilities

• Greet and welcome clients, visitors, and guests in a courteous manner.
• Answer, screen, and forward incoming phone calls.
• Respond to inquiries via phone, email, and in person, providing accurate information about services.
• Maintain a tidy and presentable reception area.
• Schedule and confirm appointments or meetings.
• Maintain and update client records and databases.
• Coordinate with internal departments to meet client requirements.
• Receive and sort daily mail and deliveries.
• Assist with filing, data entry, and document preparation.
• Support event coordination or recruitment‑related activities as needed.

Required profile

• Bachelor’s degree preferred or equivalent experience.
• Prior experience in a front‑desk, receptionist, or customer‑service role.
• Strong communication and interpersonal abilities.
• Professional appearance and demeanor.
• Excellent organizational and time‑management skills.
• Ability to handle multiple tasks and work under pressure.

Required skills

• Proficiency in MS Office (Word, Excel, Outlook).