Front Desk Officer

About the role

The Front Desk Officer will be the first point of contact for visitors, clients and callers at Abasar Nepal’s Kathmandu office. This full‑time, on‑site role ensures a professional and welcoming environment while supporting basic office administration.

Key responsibilities

• Greet and welcome visitors, clients and guests in a courteous manner.
• Answer, screen and direct incoming phone calls and email inquiries.
• Maintain visitor logs, schedule appointments and coordinate meeting‑room arrangements.
• Receive, sort and distribute mail, packages and courier items.
• Assist with document filing, data entry and other clerical tasks.
• Collaborate with internal departments to provide accurate information and ensure a smooth visitor experience.

Required profile

• Bachelor’s degree or equivalent qualification preferred.
• Previous experience in front‑desk, reception, customer service or administration is an advantage.
• Strong communication and interpersonal skills with a pleasant, professional appearance.
• Good organizational and time‑management abilities; able to handle multiple tasks under pressure.
• Fluency in Nepali and English.

Required skills

• Microsoft Word
• Microsoft Excel
• Email handling