Front Desk Officer – Reception & Administrative Support

About the role

We are seeking a caring, enthusiastic, and creative Front Desk Officer to join our team at Millsberry International Pre‑School. The role involves managing the reception area, handling communications, and providing administrative support to ensure a safe and engaging environment for children.

Key responsibilities

• Welcome and assist visitors, clients, and guests in a courteous and professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage incoming and outgoing correspondence, including emails, letters, and courier services.
• Maintain the reception area, ensuring it is clean, organized, and presentable.
• Schedule appointments and coordinate meetings.
• Receive, sort, and distribute mail and deliveries.
• Maintain visitor records and issue visitor passes where required.
• Provide administrative support such as filing, data entry, photocopying, and document preparation.
• Monitor office supplies and place orders when necessary.
• Coordinate with other departments to ensure efficient office operations.
• Handle customer inquiries and resolve issues or direct them to the appropriate personnel.
• Perform other administrative duties as assigned.

Required profile

• Caring, enthusiastic, and creative personality.
• Passionate about early childhood education.
• Committed to creating a safe, engaging, and nurturing learning environment.

Required skills