Hotel Receptionist

About the role

A hotel is looking for a friendly, presentable and service-oriented Hotel Receptionist. The role suits BHM students or early-career hospitality professionals who want hands-on hotel exposure, flexible working hours and career growth in the hospitality industry. It is based in Kathmandu.

Key responsibilities

• Welcome guests warmly and manage check-in and check-out procedures
• Handle guest inquiries, reservations and walk-ins professionally
• Manage front desk operations, including phone calls, emails and basic documentation
• Coordinate with housekeeping and operations teams to ensure smooth guest service
• Maintain accurate guest records and handle payments by cash or card
• Resolve guest concerns promptly and courteously
• Keep the reception area clean, organised and professional at all times

Required profile

• BHM students (ongoing or completed) or 6-12 months of experience in hotel reception, front office or customer service
• Freshers with strong communication skills are encouraged to apply
• Punctual, reliable and flexible with shift timings
• Having a two-wheeler driving licence with a vehicle is preferable but not mandatory

Required skills

• Excellent verbal communication in English (Nepali mandatory, Hindi a plus)
• Strong customer service mindset and professional appearance
• Basic computer skills; MS Office and hotel PMS knowledge are an advantage
• Ability to multitask and stay calm under pressure

What we offer

• Flexible shifts suitable for BHM students and young professionals
• Real front office experience and exposure to guest handling and hospitality standards
• Friendly, supportive work environment and career growth opportunities