Operations & Administration Head

About the role

We are seeking an experienced Operations & Administration Head to lead daily business operations and administrative functions. The role focuses on driving operational efficiency, improving processes, and supporting the organization’s strategic objectives in Kathmandu.

Key responsibilities

• Oversee and manage day-to-day operational and administrative activities.
• Develop and improve operational policies, procedures, and workflows.
• Ensure smooth coordination between departments and teams.
• Monitor operational performance and identify areas for improvement.
• Manage administrative resources, office facilities, vendors, and service providers.
• Establish systems to improve productivity, efficiency, and accountability.
• Prepare operational reports and provide regular updates to senior management.
• Support budgeting, resource planning, and cost‑control initiatives.
• Manage and supervise operations and administrative staff.
• Ensure proper documentation, record keeping, and internal coordination.
• Identify operational challenges and implement effective solutions.
• Utilize modern workplace technologies and digital systems to improve business operations.

Required profile

• Minimum 5 years of relevant experience in operations, administration, or a related field, preferably in a leadership role.
• Proven experience managing business operations and administrative functions.
• Strong organizational, leadership, and problem‑solving abilities.
• Excellent communication and coordination skills.
• High computer literacy and ability to adopt modern workplace technologies.
• Ability to learn and effectively use relevant software, systems, and digital tools.
• Good understanding of operational processes, administrative systems, and workplace management.
• Familiarity with corporate culture and professional organizational practices.

Required skills