Product Development Manager - Tour Packages

About the role

Nepal Social Treks and Expedition, founded in 2006, offers well-organized, cost-effective tours across Nepal and the Himalayas, with services extended to Tibet, India and Bhutan through local agents. It is looking for a full-time, on-site Product Development Manager in Kathmandu to design, refine and manage tour and expedition packages so they match market demand, company standards and customer expectations.

Key responsibilities

• Conduct market and competitor research and analyze traveler feedback
• Collaborate with sales and operations teams to create innovative itineraries and services
• Coordinate with local and regional agents and oversee pricing and package positioning
• Monitor the performance of existing offerings to drive continuous improvement and profitability
• Prepare product documentation and train internal teams on new products
• Ensure all packages meet quality, safety and ethical tourism guidelines

Required profile

• Bachelor's degree in tourism management, business, marketing or a related field; equivalent experience considered
• Experience in travel, tourism or adventure operations in Nepal or the wider Himalayan region is highly beneficial
• Ability to work on-site in Kathmandu, manage multiple projects and adapt to a dynamic, customer-focused environment

Required skills

• Analytical skills to assess market trends, customer feedback and product performance data
• Market research and R&D skills to identify new opportunities and design tour products
• Product management skills to plan, launch and optimize packages from concept to execution
• Sales-related skills to support product positioning and revenue growth
• Strong communication and collaboration skills with cross-functional teams and external partners
• Proficiency in English; knowledge of Nepali and other languages is an advantage