Sales & Customer Service Executive

About the role

We are seeking a dynamic Sales & Customer Service Executive to join a growing toy showroom in Kathmandu. The role combines direct sales, customer support, and basic social media management to enhance the showroom’s visibility and revenue.

Key responsibilities

• Greet visitors, assist customers and ensure a positive showroom experience.
• Drive sales by presenting products, explaining features, prices, offers and promotions.
• Handle inbound calls and respond to customer inquiries professionally.
• Recommend suitable toys based on customer needs and follow up with prospects.
• Create and post engaging content on the showroom’s social media platforms and respond to online messages.
• Maintain and regularly update social media pages to reflect current offers and events.
• Support overall sales targets, promotional activities and customer relationship management.

Required profile

• Smart, confident, presentable and customer‑focused personality.
• Excellent communication and persuasive skills with the ability to explain product details clearly.
• Proven sales ability and experience handling customer interactions, preferably at least one year.
• Basic knowledge of social media management and content creation.
• Self‑motivated, goal‑oriented and comfortable working towards sales targets.