Sales Manager - Remote Team Lead

About the role

Spark Digital, a UK digital marketing agency, has a dedicated sales team working full time on inbound leads for a UK debt-industry client, communicating mainly by WhatsApp and DMs. The Sales Manager leads the whole team, keeps them active and on process, drives weekly targets and ensures conversations are professional, empathetic and compliant.

Key responsibilities

• Run daily high-energy morning meetings setting targets and sharing wins, and evening debriefs on results and plans
• Monitor conversations and quality, reviewing WhatsApp and DM chats daily and checking scripts, follow-ups and CRM updates
• Coach the team one-to-one and in groups, give honest feedback and drive performance
• Own weekly sales targets, track response times, activity, conversion rates and pipeline, and ensure every inbound lead is followed up quickly
• Manage the team's availability, holidays and cover, and handle performance issues fairly
• Recruit, onboard and train new salespeople, recognise top performers and report daily and weekly summaries to the directors
• Ensure compliance with the client's guidelines and handle sensitive financial conversations with care

Required profile

• Proven experience leading or managing a sales team, or a strong team leader ready to step up
• High energy, strong motivator and excellent English, written and spoken
• Comfortable working with targets, KPIs and daily reporting
• Ability to work UK hours consistently (8:30am to 5:30pm UK time)
• Stable internet connection and a suitable remote workspace
• Desirable: experience in debt, finance, insurance or regulated sales; inbound lead handling at volume; CRMs such as GoHighLevel; managing 10+ people; coaching with scripts and chat reviews

What we offer

• NPR 40,000 monthly salary
• Weekly commission paid when the team hits its targets (minimum NPR 100 per sale plus multipliers)
• Career progression within a growing group of businesses
• Training and support from the leadership team