Service Coordinator – Engineering Industry
Nepal Samachar · Katmandou
Job description
About the role
The Service Coordinator will manage daily service activities for the engineering sector, ensuring efficient scheduling of technicians and handling customer inquiries.
Key responsibilities
- Coordinate daily service activities and technician schedules.
- Maintain Daily Service Reports (DSR) and service records.
- Monitor technician attendance, field visits, travel, and job status.
- Handle customer inquiries and communicate service schedules.
- Follow up on pending jobs and unresolved customer complaints.
- Coordinate with the Service Head and technicians for smooth operations.
Required profile
- Bachelor’s degree in Business Administration or related field.
- At least 1 year of experience in customer support.
- Proactive, responsible, and detail‑oriented.
Required skills
- Basic knowledge of MS Office.
- Excel proficiency.
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Published 3 घण्टा अगाडि
Expires एक महिनामा
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Nepal Samachar
Katmandou