Student Engagement Coordinator

About the role

The Student Engagement Coordinator creates a positive, seamless learning experience for students and acts as their first point of contact. The role keeps communication clear, follows up on progress and works with internal teams so daily student operations run smoothly. It is a full-time position based in Shankhamul, Kathmandu, working 10 AM to 6 PM.

Key responsibilities

• Guide students on courses, schedules and everyday queries.
• Support student onboarding, orientation and batch coordination.
• Follow up on attendance, assignments and course progress.
• Coordinate with trainers, academic teams and operations for smooth class delivery.
• Maintain accurate student records, reports and engagement data.
• Help organise workshops, sessions, webinars and student events.
• Collect student feedback and share insights with relevant teams.
• Support initiatives that improve student satisfaction and engagement.
• Handle B2B communication with partner organisations, training partners and corporate clients on schedules, updates and program delivery.

Required profile

• Bachelor's degree (completed or in progress) in Business, Management, Education or a related field.
• 1-2 years of experience in student support, coordination, customer service, operations or a training environment.
• Friendly, empathetic and student-first mindset; able to multitask in a fast-paced environment.

Required skills

• Excellent verbal and written communication.
• Strong organisational and follow-up skills.
• Confidence communicating professionally with external partners.
• Working knowledge of Google Sheets, Docs and email.

To apply, send your CV by email or use the online application form.