Client Support Intern
Aayulogic · Chakupat
Job description
About the role
We are seeking a Client Support Intern to join our team and help deliver exceptional customer service for our HR software. The role involves assisting customers with software implementation, tracking support cases, and contributing to technical documentation.
Key responsibilities
- Provide exceptional customer service while responding to phone, e‑mail, and online requests for technical support.
- Assist customers in the implementation of HR Software.
- Track and monitor all support cases to ensure timely resolution and follow‑up.
- Clearly identify, document, and find solutions for customer issues and product problems.
- Communicate technical issues to Development, QA/QC, and Supervisors.
- Contribute to documentation and knowledge‑base library.
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Published 16 hours ago
Expires 2 days from now
6 views · 0 interested
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Aayulogic
Chakupat
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