Front Desk Associate
Hotel Marshyangdi · Thamel
Job description
About the role
The Front Desk Associate greets guests and provides professional front desk services, ensuring smooth check‑in and check‑out processes. You will manage reservations, maintain accurate guest records, and handle payments and basic billing tasks. Coordination with housekeeping and other hotel departments is essential to deliver a seamless and pleasant guest experience.
Key responsibilities
- Welcome guests and provide professional front desk services
- Handle check‑in and check‑out procedures
- Manage reservations, room availability, and guest records
- Respond to guest inquiries, requests, and complaints
- Coordinate with housekeeping and other departments
- Handle telephone calls and guest communications
- Maintain accurate front desk records and documentation
- Handle payments and basic billing‑related tasks
- Ensure a clean, organized, and professional reception area
- Assist with other hotel operations as required
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Published 1 day ago
Expires 1 week from now
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Hotel Marshyangdi
Thamel