Front Office Supervisor
Hotel Marshyangdi · Thamel
Job description
About the role
We are seeking a Front Office Supervisor to oversee daily front office operations, ensure excellent guest service, and support the Front Office Manager in maintaining smooth hotel operations. The role involves supervising staff, handling guest inquiries, managing reservations, coordinating with housekeeping and maintenance, overseeing billing, and assisting with daily tasks.
Key responsibilities
- Supervise daily front office operations and staff activities.
- Ensure smooth check-in and check-out procedures.
- Handle guest inquiries, requests, and complaints professionally.
- Monitor reservations, room availability, and guest records.
- Coordinate with housekeeping, maintenance, and other departments.
- Monitor front office billing, payments, and documentation.
- Train, guide, and support front office staff.
- Maintain proper front desk records and reports.
- Ensure professional standards and excellent guest service are maintained.
- Assist the Front Office Manager with daily operations and other assigned tasks.
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Published 2 days ago
Expires 1 week from now
15 views · 0 interested
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Hotel Marshyangdi
Thamel