Health Club / Spa Manager

About the role

Aarya Hotel and Spa seeks an experienced, service‑oriented Health Club/Spa Manager to lead daily operations of its wellness facility. You will be responsible for delivering high‑quality guest experiences, managing staff, and driving revenue growth.

Key responsibilities

• Oversee day‑to‑day operations of the health club and spa, ensuring efficient and smooth functioning.
• Manage, train, and supervise spa therapists, receptionists, and support staff.
• Maintain high standards of hygiene, safety, and cleanliness throughout the facility.
• Develop and implement treatment menus, packages, and seasonal promotions.
• Handle guest feedback and complaints professionally to ensure satisfaction.
• Monitor inventory of spa products and equipment; coordinate procurement as needed.
• Prepare and manage the department’s budget, monitoring revenue and expenses.
• Coordinate with front office, housekeeping, and F&B for integrated guest service.
• Plan staff schedules to ensure adequate coverage during peak hours.
• Conduct regular staff training on service standards, treatments, and product knowledge.
• Ensure compliance with health, safety, and licensing regulations.
• Prepare monthly performance and revenue reports for management.
• Drive membership sales and promote spa/health club packages to hotel guests and external clients.

Required profile

• Bachelor’s degree in Hospitality Management, Business Administration or a related field.
• 3–5 years of experience in spa or health‑club management, preferably in a hotel or resort setting.
• Strong leadership and team‑management abilities.
• Excellent communication and customer‑service orientation.

Required skills

• Proficiency in MS Office.
• Experience with spa management or booking software.