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Assistant Manager - Front Office

Hyatt Centric · Katmandou

🇬🇧 English

Job description

About the role

As an Assistant Manager – Front Office at Hyatt Centric Kathmandu, you will support the efficient operation of the front desk, ensuring that departmental activities align with Hyatt International’s corporate strategies and brand standards while delivering exceptional service to guests, employees, and owners.

Key responsibilities

  • Assist the Front Office Manager in overseeing daily front desk operations.
  • Ensure compliance with brand standards and corporate strategies.
  • Maintain high levels of guest satisfaction and address guest inquiries promptly.
  • Support team members to achieve performance targets and uphold service quality.
  • Coordinate with other hotel departments to facilitate smooth guest experiences.

Required profile

  • Minimum 2 years’ experience as an Assistant Manager or Team Leader in Front Office/Guest Relations within a five‑star hotel or larger operation.
  • Strong communication and customer relations abilities.
  • Professional presentation, administrative competence, and interpersonal skills.

Required skills

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    Published 3 हप्ता अगाडि

    Expires एक महिनामा

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    Hyatt Centric

    Katmandou