Australian Visa Officer

About the role

The Australian Visa Officer will manage end‑to‑end visa applications, guiding clients through assessment, documentation, submission and follow‑up. The role ensures compliance with Department of Home Affairs requirements while delivering clear, accurate information.

Key responsibilities

• Conduct detailed client consultations, assess eligibility and advise on appropriate Australian visa options.
• Prepare, review and submit visa application forms and supporting documents through official online channels.
• Monitor application progress, respond to additional information requests and coordinate biometrics, medical exams and interviews.
• Maintain accurate case records, produce regular processing reports and meet productivity targets.
• Stay updated on changes to Australian visa regulations and ensure all submissions comply with current policies.

Required profile

• Bachelor’s degree in Business Administration, International Relations, Law, Education or a related field.
• 2–4 years of experience in Australian visa processing, immigration consultancy or education consultancy, preferably with student visas.

Required skills

• Proficiency in MS Office.
• Experience with CRM or online visa application platforms.