Branch Manager - ISP

About the role

Shubhanet Communication Pvt Ltd, a local Internet Service Provider in Ratnanagar, Chitwan, offering fiber internet and IPTV, is looking for a results-driven Branch Manager. The role covers daily branch operations, leading staff, driving sales growth, maintaining service quality and ensuring customer satisfaction. The position is full-time and on-site.

Key responsibilities

• Manage daily branch operations and staff performance
• Achieve sales targets and drive local business growth
• Maintain strong customer relationships and resolve service issues promptly
• Coordinate with sales, technical and customer support teams
• Monitor branch expenses, service quality and operational performance
• Prepare regular reports and implement company policies

Required profile

• Bachelor's degree in Business, Management, IT or a related field preferred
• 1-2 years of relevant experience in sales, marketing, operations or team leadership
• Experience in ISP, telecommunications or IT is an advantage
• Willingness to work on-site in Ratnanagar, Chitwan

Required skills

• Strong communication, leadership, problem-solving and customer service skills
• Proficiency in basic office applications and reporting

What we offer

• Monthly salary of NPR 25,000-30,000, excluding incentives and bonuses
• Additional incentives and performance-based bonuses
• Other allowances and benefits as per company policy