Branch Manager – Lahan (ISP Operations)

About the role

The Branch In‑Charge (Lahan) will lead the daily operations of SajiloNet’s Lahan Sai district branch. This full‑time, on‑site position ensures smooth service delivery, high customer satisfaction, and compliance with company and regulatory standards.

Key responsibilities

• Supervise branch staff, manage schedules, and monitor performance.
• Maintain network uptime and oversee service quality.
• Coordinate with technical and support teams to resolve issues promptly.
• Implement company policies and ensure regulatory and safety compliance.
• Drive local sales and marketing initiatives, nurture key customer relationships.
• Handle branch finances, prepare reports, and present performance to senior management.
• Represent SajiloNet to local stakeholders and community partners.

Required profile

• Strong leadership and people‑management abilities.
• Experience in branch or operations management, preferably in ISP, telecom, or service sectors.
• Excellent customer service and communication skills in English and local languages.
• Basic financial oversight and documentation skills.
• Familiarity with the Lahan Sai market is a plus.

Required skills

• Understanding of internet services.
• Knowledge of networking concepts.
• Experience with IT support processes.

What we offer

• Opportunity to lead a growing branch in a dynamic ISP.
• Collaborative environment with a focus on innovation.
• Professional development within a fast‑expanding company.