Credit Recovery Associate

About the role

Oliz Store Pvt. Ltd., a retail organization based in Kathmandu, Nepal, is hiring a full-time, field-based Credit Recovery Associate for its Accounts Department. The role involves visiting customers and business partners across Kathmandu Valley to collect outstanding payments. Freshers are encouraged to apply.

Key responsibilities

• Visit customers, clients and business partners across Kathmandu Valley to collect outstanding payments.
• Follow up on pending payments by call, message and physical visit.
• Coordinate with customers about outstanding dues, payment deadlines and settlements.
• Maintain accurate records of collected payments, outstanding balances and recovery progress.
• Update daily recovery records in MS Excel and Google Sheets.
• Prepare and submit regular collection reports to the Accounts Department.
• Coordinate with the Accounts Team on overdue accounts and payment confirmations.
• Identify and report delayed payments and recovery-related challenges.

Required profile

• Valid two-wheeler driving licence (bike/scooter) is mandatory.
• Comfortable travelling throughout Kathmandu Valley.
• Good communication, negotiation and interpersonal skills.
• Honest, disciplined, responsible and trustworthy.
• Ability to work independently and achieve assigned recovery targets.

Required skills

• Basic knowledge of MS Excel and Google Sheets.
• Basic computer knowledge and data entry skills.

What we offer

• An opportunity to build a career in finance and accounts.
• Hands-on experience in credit management and recovery operations.
• The chance to learn and grow within an established retail organization.