Front Desk Officer

About the role

We are looking for a Front Desk Officer to be the first point of contact for visitors and callers at our Kathmandu office. The role involves greeting guests, managing phone lines, and providing information about our services while ensuring a professional and welcoming environment.

Key responsibilities

• Welcome and register visitors, maintain accurate visitor logs.
• Answer and direct incoming calls, handle inquiries from candidates and clients.
• Coordinate meeting room bookings and manage the front‑office schedule.
• Perform basic office administration tasks such as mail handling, document organization, and supply management.
• Support HR and operations teams with day‑to‑day workflow and appointment procedures.

Required profile

• Strong interpersonal and communication skills in English and Nepali.
• Professional demeanor with attention to detail and reliability.
• Ability to manage multiple tasks and prioritize effectively.

Required skills

• Proficiency in Microsoft Office applications.
• Experience using email and standard office software.
• Operation of office equipment such as telephone systems, printers, scanners and photocopiers.