Front Office and Admin Executive

About the role

We are looking for a Front Office and Admin Executive to manage the reception area and provide administrative support at our QFX Head Office in Lalitpur. The role reports to the HR Manager and is a full‑time position with a renewable two‑year tenure.

Key responsibilities

• Answer telephone calls, screen and direct them courteously, and relay messages to relevant departments.
• Provide callers with information about the company’s services.
• Maintain the reception area, ensuring tidiness and proper display of files and decorations.
• Prepare letters and documents following company format and policy.
• Monitor staff movements in and out of the organization.
• Handle office stationery distribution and keep stock reports up to date.
• Maintain records of legal documents, contracts, and AMCs, updating their status as needed.
• Coordinate with facilities to monitor the condition of electrical appliances, air‑conditioners, plumbing, and other essential equipment.
• Collaborate with the accounts team for timely payment releases for services.
• Work with procurement to manage pantry inventory for food and equipment.
• Issue ID cards, badges, and visiting cards to staff and ensure their return upon clearance.
• Prepare insurance claim letters and liaise with insurance companies as required.

Required profile

• Minimum 12 months of experience in a front‑office or administrative role.
• Strong communication skills and ability to interact courteously with visitors and callers.
• Attention to detail for document preparation and record keeping.
• Ability to work onsite at the QFX Head Office in Lalitpur.
• Reporting line to the HR Manager.

Required skills

What we offer

• Compensation and benefits in accordance with company policy.