Receptionist – Front Desk

About the role

We are looking for a professional, customer‑oriented Receptionist with at least two years of experience to manage our front‑desk operations in Kathmandu. The role involves greeting visitors, handling calls, and providing administrative support to ensure smooth office functioning.

Key responsibilities

• Welcome and greet visitors, clients, and guests in a professional and friendly manner.
• Manage the reception/front‑desk area, keeping it clean and organized.
• Answer, screen, and direct incoming telephone calls and messages.
• Handle visitor inquiries, manage appointments, and maintain visitor logs.
• Receive, sort, and distribute mail, courier items, and documents.
• Assist with basic administrative tasks such as photocopying, scanning, filing, and document preparation.
• Monitor office supplies and coordinate replenishment.
• Handle customer complaints professionally and refer them to the appropriate department.

Required profile

• Minimum 2 years of relevant reception or front‑desk experience.
• Professional and customer‑oriented attitude.
• Ability to maintain confidentiality of company and client information.
• Strong organizational skills and attention to detail.