Receptionist

About the role

The Receptionist will be the first point of contact for visitors, students, parents and partners at D Group Education Consultancy in Kathmandu. This full‑time, on‑site position ensures a welcoming and organized front‑office environment.

Key responsibilities

• Greet and welcome visitors, manage the front‑desk area and maintain visitor logs.
• Answer, direct and screen phone calls with professional etiquette.
• Handle incoming and outgoing mail and parcels.
• Coordinate appointments, support document preparation and assist the counseling and operations teams.
• Maintain basic clerical and administrative records, including filing and record‑keeping.

Required profile

• Strong communication skills for interacting with students, families, team members and international partners.
• Excellent customer‑service orientation to provide courteous, accurate and timely assistance.
• Good organizational abilities and attention to detail in managing front‑desk operations.

Required skills

• Phone etiquette and reception duties.
• Clerical skills such as record‑keeping, filing and basic office administration.
• Proficiency in common office software.
• Fluency in English and Nepali.