Assistant Manager

About the role

We are seeking a proactive, responsible, and well‑organised Assistant Manager to support senior management and directors in daily operations. The role is hands‑on, requiring flexibility, strong communication, and the ability to manage both routine administrative tasks and larger operational projects.

Key responsibilities

• Support management and directors in executing operational plans, priorities and decisions.
• Oversee daily administrative activities, track assignments and ensure timely completion.
• Coordinate with internal teams and provide clear, concise progress updates.
• Manage relationships with existing and new vendors, including negotiations and follow‑ups.
• Assist with recruitment, candidate screening, interview coordination and hiring reports.
• Monitor staff attendance, lateness, sickness records and performance KPIs.
• Prepare accurate reports using Microsoft Office and Google Workspace.
• Take ownership of assigned responsibilities and ensure proper follow‑through.

Required profile

• Bachelor's degree in Management, Business Administration or a relevant field.
• Minimum 2+ years of relevant experience, preferably in administration, operations or team management.
• Strong organisational, communication and problem‑solving abilities.
• Ability to multitask, prioritise responsibilities and work under pressure.
• Attention to detail, accountability and the ability to follow instructions accurately.
• Willingness to learn, accept feedback and adapt to changing priorities.

Required skills

• Proficiency in Microsoft Word and Excel.
• Experience with email and reporting tools.
• Familiarity with Google Workspace.

What we offer

• Direct exposure to senior management and directors.
• Practical experience across hospitality, operations and technology projects.
• Mentorship, regular feedback and professional development.
• Opportunities to take greater responsibility and grow into a senior management position.
• A supportive environment where good ideas, initiative and dependable performance are valued.