Sales Officer

About the role

We are seeking a dynamic, result‑oriented Sales Officer to promote the Nagarkot Zip Coaster and generate business across the hospitality and tourism sector in Kathmandu Valley. The role focuses on building partnerships with hotels, travel agencies, tour operators and corporate clients to increase visitor numbers and drive revenue.

Key responsibilities

• Identify and approach travel agencies, hotels, resorts and restaurants to sell zip‑coaster rides and tour packages.
• Assist customers with travel bookings, itinerary updates and service requests.
• Resolve tourist and customer complaints promptly and provide effective solutions.
• Follow up with clients to ensure satisfaction and encourage repeat business.
• Coordinate with internal teams to guarantee seamless service delivery.
• Maintain accurate customer records and interaction history using CRM systems.
• Collect customer feedback and suggest service improvements.
• Serve as the primary point of contact for customer inquiries and support.

Required profile

• Minimum 2 years of sales experience, preferably in tourism, hospitality or related sectors.
• Strong relationship‑building and communication skills.
• Result‑driven attitude with a proactive approach to generating new business.
• Ability to work independently and collaborate with internal teams.

Required skills

• CRM system usage