Service Coordinator

Nexora Dynamics Pvt. Ltd. · Katmandou

New

Junior 22,000 - 25,000 NPR/month 🇬🇧 English

MS Office Excel

Job description

About the role

We are seeking a proactive, responsible, and detail‑oriented Service Coordinator to manage daily service operations, support technicians, and ensure timely follow‑up on customer requests.

Key responsibilities

Coordinate daily service activities and technician schedules.
Maintain Daily Service Reports (DSR) and service records.
Monitor technician attendance, field visits, travel, and job status.
Handle customer inquiries and communicate service schedules.
Follow up on pending jobs and unresolved customer complaints.
Collaborate with the Service Head and technicians to ensure smooth service operations.

Required profile

Bachelor’s degree in Business Administration or related field.
At least 1 year of experience in customer support.
Good communication, coordination, and organizational skills.
Proactive attitude, sense of responsibility, and attention to detail.

Required skills

Basic knowledge of MS Office.
Excel.

Questions fréquentes

Le salaire proposé pour ce poste est de 22-25k NPR par mois. Le détail figure dans l'annonce.

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Nexora Dynamics Pvt. Ltd.

Katmandou

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