Solution & Support Engineer

About the role

Dahua Technology is seeking a Solution & Support Engineer to assist the sales team with regional project sales, design solutions, and provide technical support for video‑centric AIoT products. The role involves frequent travel across cities and countries while working closely with internal BDMs and customers.

Key responsibilities

• Assist sales team in completing regional project sales tasks and collect requirements for specific projects.
• Design and present solutions, conduct on‑site testing and training for customers.
• Develop industry customers with the BDM team, explore opportunities and drive project implementation.
• Provide promotion, training and technical guidance on industry‑based products and solutions.
• Collect market demand, research competitor trends, and develop regional industry solutions.

Required profile

• Bachelor's degree in Computer Science, Electronics, IT or related field.
• 3‑5 years experience in the security industry with pre‑sales and project support background.
• Successful experience with Safe City and Intelligent Transportation solutions.
• Fluent in English and Chinese (reading, writing, speaking) is a priority.

Required skills

• Knowledge of video surveillance products and solutions.
• Understanding of network, storage and server configuration.
• Ability to independently configure technical proposals and design solutions.
• Industry market research and competitor analysis.

What we offer

• Attractive salary package (negotiable based on experience).
• Performance bonus, festival bonus and other benefits as per company rules.