Communication Assistant

About the role

RankMeTop is seeking a Communication Assistant to ensure smooth, clear, and timely communication between clients, account managers, team members, and leadership. The role supports daily client interactions, coordinates internal updates, and helps keep projects on track.

Key responsibilities

• Assist with day‑to‑day communication with clients and internal teams.
• Prepare and send professional client updates, reports, and follow‑ups.
• Track pending client requests, questions, and commitments.
• Follow up with team members to ensure promised work is completed on time.
• Coordinate communication between Account Managers and SEO teams.
• Maintain clear records of important conversations, decisions, and action items.
• Monitor project communication and identify missing updates or delays.
• Help prepare meeting agendas, notes, and follow‑up action items.

Required profile

• Excellent English communication skills, both written and verbal.
• Strong follow‑up, coordination, and organizational abilities.
• Professional and confident communication style.
• Ability to manage multiple tasks and conversations simultaneously.

Required skills

• ClickUp
• Slack
• Google Workspace
• Zoom