Host/Hostess - Restaurant

About the role

Roadhouse Group, a hospitality brand in Nepal known for its wood-fired pizza, is hiring a full-time, on-site Host/Hostess for its restaurant in Kathmandu. The host welcomes guests, manages the waiting list and coordinates seating so that service flows smoothly.

Key responsibilities

• Welcome guests, manage the waiting list and coordinate seating
• Handle reservations and phone inquiries, giving accurate information about menus and services
• Maintain a warm, professional presence at the entrance
• Support the front-of-house team and address guest needs or concerns promptly
• Help keep the reception and dining area clean and organised

Required profile

• Strong customer service and interpersonal skills, with a friendly and professional manner
• Effective communication and phone etiquette, in person and by telephone
• Experience managing reservations and guest flow in a restaurant or hospitality setting
• Ability to stay calm and organised during busy periods
• Previous hospitality, restaurant or front-of-house experience preferred
• Willingness to work flexible hours, including evenings, weekends and holidays
• Proficiency in English and Nepali; other languages are a plus

Required skills

• Basic computer skills
• Familiarity with point-of-sale (POS) systems is an advantage