Receptionist – Office Front Desk & Customer Service

About the role

We are seeking a smart, organized, and customer‑focused Receptionist to be the first point of contact for our office. You will support daily operations, manage the front‑desk display, and ensure a high level of service for visitors and online customers.

Key responsibilities

• Welcome and assist customers and visitors in a professional manner.
• Maintain and organize the office display counter, ensuring products are attractively presented.
• Monitor product placement and keep inventory records for display items.
• Handle incoming phone calls, emails, and online inquiries promptly.
• Manage online sales platforms, responding to customer orders and queries.
• Prepare quotations, tax invoices, and other business documents.
• Perform secretarial and general administrative duties.
• Coordinate with sales and operations teams to ensure smooth workflow.
• Maintain office records and support additional administrative tasks as assigned.

Required profile

• At least 12 months of relevant experience in a reception or front‑desk role.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service orientation.
• Ability to work collaboratively with sales and operations teams.

Required skills