Response Coordinator

About the role

All Hands and Hearts is a nonprofit that helps communities recover after disasters and gets children back in school. It is hiring a full-time Response Coordinator in Nuwakot, Nepal, to provide general program support for a flexible response program. The role covers volunteer management, work queue management, assessments and scope identification, and maintaining relations with local beneficiaries. It reports to the Project Manager and is not open to U.S. residents; start date is as soon as possible.

Key responsibilities

• Manage the field work queue, including scheduling and conducting assessments, coordinating new work sites and tracking worksite progress and completion in the organization's database
• Support volunteer coordination: outreach, communication, base and site orientation, scheduling and overall management
• Provide financial and logistics support, including cash counts, vendor invoices, off-program financial support and vendor relations
• Track material usage, work records and other data in Salesforce
• Lead field teams by coordinating and managing volunteer Team Leaders, offering troubleshooting and translation as needed
• Work with the Project Manager and Operations Manager to organize transport and telecommunications for field teams
• Help procure construction supplies, tools and materials for project sites
• Support base management and general program operations
• Review, modify and implement health and safety practices across sites, including risk assessments, incident reporting, training and documentation

Required profile

• High school diploma or equivalent
• Previous humanitarian experience; previous All Hands and Hearts experience preferred
• 1-2 years of construction logistics experience preferred
• Valid driver's license and ability to secure and maintain appropriate visas
• Fluent English; Nepali preferred
• Well organized, detail oriented and process driven, able to handle a large workload in a fast-paced, high-stress post-disaster environment

Required skills

• Google Workspace, especially Google Docs and Google Sheets
• Microsoft Office
• Excellent written and oral communication in English

What we offer

• Starting salary of $850-$1,038 USD per month, up to $1,225 for highly qualified candidates
• Room and board
• Visa extension reimbursement
• Travel to and from the program location
• Coverage for emergency medical injury or illness