Retail Operations Manager – Men’s Fashion

About the role

We are seeking an experienced Retail Operations Manager to lead the daily operations and sales performance of a growing men’s fashion brand across five physical stores and an online shop.

Key responsibilities

• Oversee daily operations, sales targets, cash reconciliation, QR payments and expenses across multiple retail outlets and the online store.
• Supervise retail staff, monitor performance and maintain consistent customer service standards.
• Manage inventory, conduct stock audits, handle inter‑store transfers and ensure stock availability based on demand.
• Plan and execute sales promotions, seasonal offers and marketing campaigns on Facebook, Instagram and TikTok.
• Coordinate online and offline sales activities to expand customer reach and increase revenue.
• Analyze outlet‑wise sales performance, prepare reports and identify opportunities to improve profitability.

Required profile

• Proven experience in men’s clothing, fashion or apparel retail management.
• Experience managing multiple retail stores and sales teams.
• Strong knowledge of retail sales, inventory control, stock auditing and cash handling.
• Familiarity with e‑commerce operations and social media marketing.
• Leadership, problem‑solving and sales performance management skills.

Required skills

• Inventory management
• Cash handling
• QR payment processing
• E‑commerce platform familiarity
• Social media marketing (Facebook, Instagram, TikTok)