Sales Development Representative

About the role

The Sales Development Representative (SDR) will act as the bridge between lead generation and the senior sales team, engaging qualified prospects across ten markets on three continents. Based in Kathmandu, the SDR will use email and phone outreach to assess business needs, qualify leads, and schedule meetings for senior sales professionals.

Key responsibilities

• Verify prospect information and ensure contact details are up‑to‑date before outreach.
• Conduct structured outbound outreach via email, telephone and approved channels, personalising communication based on lead data.
• Make regular cold‑calling activities, introduce company solutions, handle initial questions and objections.
• Screen prospects on qualification criteria, prioritise by size, credibility and commercial potential, and disqualify unsuitable opportunities.
• Book qualified meetings in senior sales calendars, confirm with prospects, and provide concise briefing notes.
• Maintain accurate records in the CRM, logging calls, emails, outcomes and next steps, and return incomplete records to the lead generation team.
• Follow approved scripts, templates and reporting processes, and provide regular updates on outreach performance and market feedback.

Required profile

• Minimum two years of experience in B2B sales development, inside sales, telemarketing or a similar outbound sales role.
• Proven track record of cold calling and engaging business decision‑makers.
• Strong spoken and written English with confidence to communicate with international prospects.

Required skills

• Strong spoken and written English