Support Intern
InfoDevelopers Pvt. Ltd. · Katmandou
Job description
About the role
We are looking for a motivated and enthusiastic Support Intern to join our Support Department. The role provides practical exposure to banking software, Core Banking System (CBS), client support, issue tracking, and coordination with internal technical teams while receiving guidance and training.
Key responsibilities
- Participate in product and domain knowledge training sessions.
- Prepare basic reports and maintain support documentation.
- Assist in testing patches and new system features.
- Follow up on forwarded issues with the Development team.
- Coordinate with senior support staff for issue escalation.
- Verify reported issues and document clear ticket remarks.
Required profile
- Bachelor’s degree completed or currently pursuing in Business Management, Business Administration, or a related field.
- Freshers are encouraged to apply.
What we offer
- Opportunity to work with experienced professionals.
- Exposure to impactful and meaningful projects.
- Supportive and collaborative work culture.
- Professional learning and growth opportunities.
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Published 8 hours ago
Expires 1 month from now
7 views · 0 interested
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InfoDevelopers Pvt. Ltd.
Katmandou
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