Support Technician

About the role

The Support Technician will assist the Technical Operations team by performing tests, interpreting results, and providing corrective actions. This entry‑level position offers hands‑on experience in on‑site and off‑site support while ensuring safety and maintenance standards are met.

Key responsibilities

• Conduct tests and interpret results to recommend corrective actions.
• Prepare reports, safety guidelines, and preventive maintenance plans.
• Read and follow technical manuals while coordinating with professionals.
• Update support tickets after issue resolution.
• Provide on‑site support at off‑site locations when required.
• Maintain availability during office hours and respond to urgent situations.
• Perform additional duties assigned by the Line Manager.
• Support the company’s vision and operational goals.

Required profile

• +2 (high school) completed or currently pursuing a bachelor’s degree.
• Good communication and teamwork abilities.
• Strong analytical and problem‑solving skills.
• Ability to manage multiple tasks with minimal supervision.
• Willingness to work out‑of‑hours occasionally and travel to sites.
• Positive learning attitude and commitment to safety standards.

Required skills