Virtual Admin & Marketing Coordinator

About the role

We are looking for a highly organised Virtual Admin & Marketing Coordinator to support our healthcare administration team. The role combines client record management, reporting, and a range of marketing activities, all performed remotely.

Key responsibilities

• Manage client administration tasks through CRM systems and keep records accurate.
• Prepare weekly and monthly operational reports, practitioner trackers, and KPI data.
• Process Medicare, DVA, RACF, consent forms, referrals, and other client documentation.
• Review calendars, create practitioner schedules, and maintain administrative trackers.
• Upload and manage financial documentation and receipts in Xero.
• Prepare, organise, and distribute client reports and progress notes.
• Create and manage social media content for Facebook, Instagram, and community groups.
• Publish website blogs and newsletters using Squarespace and MailerLite.
• Communicate regularly with external stakeholders, practitioners, clients, and referrers via phone and email.

Required profile

• Bachelor's degree in Management, Business Administration, Marketing or a related field.
• Excellent written and spoken English.
• Strong Microsoft Excel, Word and Google Workspace skills.
• Ability to follow detailed procedures with high accuracy.
• Experience in administration, customer service, marketing coordination or healthcare administration preferred.
• Strong organisational and time‑management abilities.
• Quick learner of new systems and software.

Required skills

• Zanda CRM
• Xero
• MailerLite
• Squarespace
• Canva
• Meta Business Suite
• Google Sheets
• Microsoft Office (Excel, Word)