Support Engineer (Technical Support)
Digital Age Nepal Pvt. Ltd. · Katmandou
Job description
About the role
We are looking for a proactive Support Engineer to join our team in Lalitpur. You will be the first point of contact for our financial‑institution clients, helping them resolve application issues and ensuring smooth operation of our technology solutions.
Key responsibilities
- Provide timely technical support to end‑users and client representatives.
- Diagnose, troubleshoot and resolve application bugs and performance problems.
- Collaborate closely with the development team to implement bug fixes and enhancements.
- Maintain, tune and optimise SQL Server database queries for reliability and speed.
- Document support procedures and share knowledge with the wider team.
Required profile
- Bachelor’s degree in Computer Science, Information Technology, Computer Engineering or a related field.
- Strong analytical mindset with excellent problem‑solving abilities.
- Effective communication skills for client‑facing interactions.
Required skills
- SQL Server – query writing, troubleshooting and database management.
- .NET framework – development and debugging experience.
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Published एक महिना अगाडि
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Digital Age Nepal Pvt. Ltd.
Katmandou