Front Desk Representative

About the role

The Front Desk Representative will be the first point of contact for visitors and clients at our Lalitpur office. This full-time, on-site position ensures a professional and welcoming environment while supporting daily office operations.

Key responsibilities

• Greet and check-in visitors, manage the reception area.
• Answer, direct and take messages for incoming phone calls.
• Handle client inquiries and provide courteous customer service.
• Schedule and coordinate appointments, meeting rooms and reservations.
• Receive, sort and distribute mail and deliveries.
• Maintain front-desk logs, records and basic administrative documents.
• Assist internal teams with document handling and routine office tasks.

Required profile

• Strong receptionist and front-desk experience.
• Excellent customer-service and communication skills.
• Professional phone etiquette and clear verbal communication.
• Attention to detail and ability to multitask in a busy office.
• Friendly, professional demeanor when interacting with clients and colleagues.
• Prior experience in a professional services or accounting environment is an advantage.

Required skills

• Proficiency with basic office software such as email, word processing and spreadsheets (e.g., Microsoft Office).
• Ability to operate standard office equipment.