Client Service Executive – Advertising Agency

About the role

We are looking for a proactive Client Service Executive to join our advertising agency team. The role involves managing client relationships, coordinating projects, and supporting the execution of ATL and BTL campaigns.

Key responsibilities

• Serve as the primary point of contact for assigned clients, handling inquiries, feedback and ensuring satisfaction.
• Coordinate with internal departments to ensure smooth project execution and timely delivery.
• Assist in the planning and execution of ATL and BTL campaigns, including event support.
• Support digital marketing activities, manage content calendars, and liaise with creative teams for content approvals.
• Prepare performance reports, presentations and campaign updates for clients and management.
• Assist with billing, invoice preparation and maintain accurate project documentation.

Required profile

• Bachelor’s degree in Marketing, Business, Communication or a related field.
• Strong communication and interpersonal abilities.
• Ability to multitask, meet deadlines and work under pressure.
• At least 2 years of experience in client servicing or account management (preferred).

Required skills

• Proficiency in MS Office (Word, Excel, PowerPoint).