Senior Executive – Premium Client Relations & Sales

About the role

We are seeking a sophisticated, results‑oriented professional to represent our exclusive wellness portfolio across two leading hospitality properties in Kathmandu. The role focuses on building and nurturing relationships with high‑value individuals, corporate decision‑makers, entrepreneurs, expatriates, and premium clientele while promoting bespoke wellness experiences and corporate gifting solutions.

Key responsibilities

• Represent and promote premium wellness services and lifestyle offerings in a discreet, customer‑focused manner.
• Develop and maintain strong relationships with high‑net‑worth individuals, corporate clients, and business leaders.
• Generate new business opportunities through referrals, industry networks, corporate tie‑ups, private functions, hotel guests, events, and strategic partnerships.
• Conduct customised client consultations, property visits, service experiences, and sales presentations.
• Manage the full sales cycle from prospecting to post‑sales relationship management, including payment coordination.
• Identify and develop corporate wellness packages and premium gifting opportunities.
• Convert commercial strategy into structured sales plans and measurable results.
• Maintain client information, sales pipelines, and opportunity records using CRM systems, Google Workspace, and Microsoft Office.
• Collaborate with spa operations, hotel departments, marketing, finance, and management to ensure a seamless client experience.
• Prepare regular reports on client interactions, leads, conversions, revenue, and collections.

Required profile

• Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or related field.
• 3–5 years of experience in premium sales, business development, hospitality, or comparable luxury sectors.
• Excellent communication, presentation, negotiation, networking, and relationship‑management abilities.
• Professional appearance and confidence to represent premium hospitality and wellness brands.
• Comfortable interacting with senior executives, entrepreneurs, expatriates, and high‑value clientele with confidentiality.
• Proactive, structured approach to lead generation, follow‑up, and conversion.

Required skills

• CRM systems
• Google Workspace
• Microsoft Office