Associate Director, Software QA

About the role

IQVIA is looking for an Associate Director, Quality Assurance to lead and evolve its Quality Engineering organization. This highly visible leadership role defines enterprise quality strategy, advances automation and AI-enabled testing capabilities, and builds the teams, processes and standards that drive quality at scale. The role partners closely with Engineering, Product, DevOps, Security and Executive Leadership.

Key responsibilities

• Define and execute the enterprise Quality Engineering vision, strategy and roadmap, and establish scalable quality standards, governance frameworks, KPIs and best practices.
• Champion a quality-first culture across the software development lifecycle and drive continuous improvement.
• Lead the adoption of automation, AI-enabled testing, intelligent quality analytics and observability, and evaluate modern testing frameworks and technologies.
• Identify ways to use AI and machine learning to improve testing effectiveness and engineering productivity.
• Build, mentor and develop QA leaders, managers and engineering teams, support talent development and succession planning, and lead distributed teams.
• Partner with Engineering, Product, Security, DevOps and Operations to embed quality throughout delivery, and communicate quality strategy, performance and risks to senior leadership.

Required profile

• Bachelor's degree in Computer Science, Engineering, Information Technology or a related field, or equivalent practical experience.
• 10+ years of progressive experience in Software Quality Assurance, Quality Engineering or Software Testing.
• 5+ years of leadership experience managing managers, teams and enterprise-scale quality programs.
• Proven success building, scaling and transforming Quality Engineering organizations.
• Preferred: experience implementing AI-enabled testing, Generative AI or machine learning solutions in Quality Engineering, and experience leading globally distributed engineering teams.

Required skills

• Strong understanding of Agile, DevOps, CI/CD, test automation and modern software delivery practices.
• Experience establishing quality metrics, governance frameworks and continuous improvement programs.
• Preferred: knowledge of performance, security, reliability and observability practices, and experience with on-premises and cloud-native platforms.