F&B Service Associate - Hotel Industry

About the role

A hotel in Sauraha, Chitwan is looking for an F&B Service Associate. The position suits someone with a background in hotel management who wants to work in a fast-paced, guest-focused environment.

Key responsibilities

• Greet and seat guests warmly, present menus and recommend dishes and beverages.
• Take orders accurately, pass them to the kitchen and bar, and serve food and drinks to service standards.
• Complete mise-en-place: set up tables, side stations, cutlery, crockery and glassware before each service.
• Maintain knowledge of menus, ingredients, allergens, wine, spirits and cocktails.
• Handle guest feedback and special requests, escalating concerns to the Captain or Supervisor.
• Process bills through the POS and handle payments as per procedure.
• Maintain hygiene, grooming and food safety standards (FSSAI / HACCP).
• Assist with banquets, outdoor dining, in-room dining and themed events.
• Clear, reset and clean the outlet and service areas after each service.

Required profile

• Diploma or degree in Hotel Management.
• 1 to 3 years of F&B service experience, ideally in a 5-star or boutique luxury property.
• Good spoken English and Hindi; other languages are an advantage.
• Polished, courteous and attentive guest handling; teamwork and good memory.
• Ability to work rotational shifts, weekends and holidays, standing and walking for long periods and lifting as required.
• Neat grooming and uniform as per hotel standards.

Required skills

• Basic knowledge of beverage service, table etiquette and POS systems.
• FSSAI / HACCP food safety awareness.

To apply, send your CV by email or call the contact details given in the original announcement.