Food and Beverage Supervisor

About the role

A resort in Jharuwarashi, Godawari, Lalitpur is looking for an experienced and responsible Food and Beverage Supervisor to oversee its food and beverage operations. The role covers supervising service staff, managing daily operations, coordinating events and banquets, monitoring inventory and costs, and ensuring excellent guest satisfaction. Working hours are 8.5 hours per day on flexible shifts, including event requirements, with one weekday off each week.

Key responsibilities

• Oversee daily food and beverage operations and supervise, guide and monitor service staff to maintain service standards and guest satisfaction.
• Prepare staff duty rosters and coordinate with management on recruitment, training and performance improvement.
• Manage food and beverage costs, monitor budgets and support cost-control measures.
• Monitor stock levels, coordinate ordering, exchanges and returns with the storekeeper, and submit weekly stock and breakage reports.
• Coordinate events, banquets and special guest arrangements, and keep staff fully briefed on the resort's menu.
• Communicate with guests, handle feedback and complaints, and coordinate with the Front Desk on accurate billing.
• Work with other departments, prepare daily operational and performance reports for the General Manager, and ensure cleanliness, hygiene, safety and equipment maintenance.
• Guide the Service Captain, make timely decisions and respond to operational issues and emergencies.

Required profile

• Minimum 2 years of experience in the hospitality industry, preferably in food and beverage operations or service supervision.
• Strong leadership, team management, organizational and communication skills, and fluent verbal communication in Nepali and English.
• Good understanding of food and beverage operations, menu planning and service standards.
• Ability to manage events, banquets and flexible working schedules, and to work under pressure.
• Candidates with their own vehicle or living near the resort are preferred.

Required skills

• Knowledge of budgeting, inventory management and cost control.
• Familiarity with hotel management software; knowledge of Sarvanam is an advantage.
• Basic proficiency in MS Word, MS Excel and email correspondence.

Training is provided. To apply, send an updated CV by email to the recruiter.