Front Desk Junior Officer

About the role

The Front Desk Junior Officer will be the first point of contact for students, parents, faculty and visitors at Liberty College. The role ensures a professional, welcoming and efficient front‑office experience while supporting daily administrative tasks.

Key responsibilities

• Greet and assist visitors, manage the reception area and main telephone line, and maintain a visitor log with passes.
• Provide accurate information on college programmes, admissions and general enquiries.
• Disseminate notices, announcements and academic calendars to students and visitors.
• Receive, sort and route mail, courier packages and documents to the appropriate departments.
• Maintain records of front‑desk activities, enquiries and visitor interactions while ensuring confidentiality.
• Support student and parent enquiries regarding admissions, fees, schedules and direct them to relevant offices.
• Escalate complex issues to senior staff or appropriate departments promptly.
• Coordinate with academic and administrative departments to relay messages, appointments and enquiries efficiently.

Required profile

• Competent, dynamic and service‑oriented individual.
• Professional demeanor with strong communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Organised, detail‑oriented and capable of managing multiple tasks.

Required skills

What we offer

• Opportunity to work in a vibrant educational environment.
• Professional development through interaction with diverse stakeholders.